Customer Service

Fill out the application here after reading the job description below.

Minimum Requirements:

  • 1+ years in a customer service role.
  • 1+ years interacting with customers face-to-face


  • Communicate with customers, including but not limited to:
  • Answering the phone;
  • Assessing customer devices and providing estimates;
  • Accepting customer devices into the tracking system;
  • Accepting customer payments;
  • Keeping customers up to date on the status of their repair(s);
  • Perform hardware and software repairs on all types of devices 
  • Creating workorders with detailed notes, such as tested functionality and condition of a device both upon intake and completion of repair(s);
  • Track store inventory bi-weekly;
  • Create and send invoices to corporate accounts;
  • Maintain store appearance;
  • Other miscellaneous tasks.