Fill out the application here after reading the job description below.
- 1+ years in a customer service role.
- 1+ years interacting with customers face-to-face
- Communicate with customers, including but not limited to:
- Answering the phone;
- Assessing customer devices and providing estimates;
- Accepting customer devices into the tracking system;
- Accepting customer payments;
- Keeping customers up to date on the status of their repair(s);
- Perform hardware and software repairs on all types of devices
- Creating workorders with detailed notes, such as tested functionality and condition of a device both upon intake and completion of repair(s);
- Track store inventory bi-weekly;
- Create and send invoices to corporate accounts;
- Maintain store appearance;
- Other miscellaneous tasks.